Your Privacy at Slots PK 16 — What We Collect & How We Use It

1What Personal Information We Collect

When you use Slots PK 16, we collect personal information in several ways — some of it you provide directly when you register or make a transaction, and some of it is collected automatically when you browse or play on the platform. Here is a breakdown of the categories of data we collect:

Category	Examples	When Collected
Registration Data	Full name, date of birth, email address, phone number, chosen username	At account registration
Identity Verification	National Identity Card (CNIC), passport, proof of address	During KYC verification
Payment Data	JazzCash account, Easypaisa number, bank account details, card details (partial), transaction history in PKR	At deposit or withdrawal
Usage Data	Games played, bets placed , betting history (cricket, PSL, T20, football, esports), session duration, login timestamps	During platform use
Device & Technical Data	IP address, browser type, operating system, device model, screen resolution	Automatically on visit
Communications Data	Support chat transcripts, emails sent to our team, survey responses	When you contact us
Cookie Data	Session cookies, preference cookies, analytics identifiers	On site visit

We only collect information that is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal information such as biometric data, religious beliefs, or political views.

2How We Use Your Information

Every piece of data we collect has a specific, legitimate purpose. We do not collect information speculatively or sell your data to third parties for their own marketing activities. Below are the main reasons we use the personal information we hold:

• Account Management: To create, maintain, and secure your Slots PK 16 account. This includes processing your login, tracking your session, and applying your preferences across the platform.
• Processing Transactions: To handle your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets. Payment data is used solely to process the transaction you have requested.
• Identity Verification (KYC): To verify that you are who you say you are, that you meet the 18+ age requirement, and to comply with our fraud prevention obligations.
• Platform Personalisation: To remember your preferred game categories, language settings, and bonus preferences so the platform feels relevant to you.
• Responsible Gaming: To monitor for signs of problem gaming behaviour and to enforce any deposit limits, loss limits, or self-exclusion periods you have set on your account.
• Fraud Detection and Security: To detect and prevent fraudulent activity, money laundering, duplicate accounts, and the misuse of bonuses or promotions.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform Improvement: To analyse how players use the platform so we can fix bugs, improve navigation, and add features that Pakistan players actually want.
• Marketing Communications: To send you promotional offers, bonus updates, and relevant platform news — but only if you have opted in to receive marketing messages. You can opt out at any time from your account settings.

We do not use automated decision-making that produces legal or similarly significant effects on you without a human review process being available.

3Payments, KYC and Financial Data

Because Slots PK 16 handles real-money transactions in PKR, payment and identity data receives an extra layer of attention and protection. Here is how we handle it specifically:

When you deposit using JazzCash or Easypaisa, your mobile wallet number is shared with the payment provider to initiate and confirm the transaction. Slots PK 16 does not store your full card number or mobile banking PIN — these are handled directly by the payment processor in an encrypted environment. We retain only a transaction reference and the last few digits of any card or account number for record-keeping purposes.

KYC documents — such as your CNIC scan — are stored securely and accessed only by authorised compliance staff. Once your identity has been verified, documents are retained for the minimum period required by our internal compliance framework and are then scheduled for secure deletion. We do not use your CNIC or identity documents for any purpose other than verification and fraud prevention.

All financial data is transmitted over encrypted connections (SSL/TLS). Access to payment records within Slots PK 16 is restricted to personnel with a specific business need and is logged for audit purposes.

4Cookies and Tracking Technologies

Like most websites, Slots PK 16 uses cookies and similar technologies to make the platform work properly and to understand how players interact with it. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: These are required for the platform to function. They keep you logged in during your session, remember items in your betting slip, and maintain your security token. You cannot disable these without affecting platform functionality.
• Preference Cookies: These remember your chosen settings such as language, display preferences, and responsible gaming tool configurations so you do not have to re-enter them every visit.
• Analytics Cookies: We use anonymised analytics to understand which pages are visited most, how long players spend on different sections, and where navigation could be improved. This data cannot identify you personally.
• Marketing Cookies: If you have opted in to promotional communications, these cookies help us understand which bonus offers or game promotions you engaged with so we can send you more relevant messages. You can opt out of marketing cookies at any time through your account settings or browser controls.

You can manage cookie preferences through your browser settings. Blocking all cookies may affect some platform features. For a complete list of the cookies currently active on slotspk16.pro, visit the cookie settings section within your account.

5Who We Share Your Data With

Slots PK 16 does not sell your personal information to third parties. We do, however, share certain data with trusted service providers who help us operate the platform. In every case, these third parties are contractually bound to use your data only for the specific purpose for which it was shared and to maintain appropriate security standards.

• Payment Processors: JazzCash, Easypaisa, Raast, and our card processing partners receive the minimum payment data necessary to complete your transaction.
• KYC and Identity Verification Providers: Third-party identity verification services may process your CNIC and supporting documents to confirm your identity. These providers operate under strict data processing agreements.
• Game Software Providers: When you play a slot or live casino game, your session data is shared with the relevant game provider to deliver the game and record the outcome. Game providers do not receive your payment details.
• Fraud Prevention Services: We use specialist fraud detection tools that may process your device fingerprint, IP address, and transaction patterns to identify suspicious activity.
• Analytics Providers: Anonymised, aggregated usage data may be shared with analytics platforms to help us understand platform performance. This data cannot be used to identify individual players.
• Legal and Regulatory Authorities: Where required by law, or where we are responding to a lawful request from an authority, we may be obligated to disclose certain account or transaction data. We will always assess such requests carefully before responding.

We do not share your data with advertising networks, data brokers, or any organisation whose primary purpose is the commercial resale of personal information.

6How We Protect Your Data

Protecting your personal information is something we invest in actively — not just as a policy commitment but through real technical and operational measures:

• All data transmitted between your device and slotspk16.pro is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar when you are on our platform.
• Sensitive data at rest — including identity documents and payment records — is stored in encrypted databases with access controls that restrict visibility to authorised personnel only.
• Our internal systems are protected by multi-factor authentication, and all access to personal data is logged and regularly audited.
• We conduct regular security reviews and work to address vulnerabilities promptly.
• Staff who handle personal data receive training on data protection and confidentiality obligations.

Despite these measures, no system is completely immune from risk. If you suspect that your Slots PK 16 account has been compromised, contact our support team immediately via live chat and change your password right away.

7How Long We Keep Your Data

We keep your personal data for as long as your account is active and for a reasonable period afterwards to allow us to resolve any disputes, respond to complaints, or meet our compliance obligations. Specific retention periods are as follows:

• Account and registration data: Retained for the lifetime of your account, plus up to 5 years after closure.
• Transaction records (PKR deposits and withdrawals): Retained for up to 7 years in line with standard financial record-keeping practice.
• KYC documents: Retained for the minimum period required by our compliance framework, then securely deleted.
• Support communications: Retained for up to 3 years after the case is closed.
• Analytics and usage data: Anonymised and aggregated after 12 months; individual-level data is not retained beyond that.

When data is no longer needed and its retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8Your Rights Over Your Personal Data

You have rights over the personal information Slots PK 16 holds about you. These rights include:

• Right to Access: You can request a copy of the personal data we hold about you at any time by contacting our support team.
• Right to Correction: If any of your personal information is inaccurate or out of date, you can ask us to correct it. You can also update basic profile details directly from your account settings.
• Right to Deletion: You can request that we delete your personal data. We will process deletion requests where we are not required by law or legitimate business need to retain the data.
• Right to Restrict Processing: You can ask us to stop actively processing your data in certain circumstances — for example, while you dispute the accuracy of information we hold.
• Right to Data Portability: You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
• Right to Object to Marketing: You can opt out of marketing communications at any time — via your account settings or by contacting support. Opting out of marketing will not affect transactional or account notifications.

To exercise any of these rights, contact the Slots PK 16 support team via live chat or reach us at the email address displayed in our footer. We will respond to all data rights requests within a reasonable timeframe.

9Children and Under-18 Users

Slots PK 16 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you believe your child has registered on Slots PK 16, please contact our support team immediately. We will investigate and, where confirmed, close the account and delete all associated personal data without delay.

All accounts undergo age verification as part of the KYC process. Where a player's age cannot be confirmed, their account will be suspended pending verification.

10Changes to This Privacy Policy

Slots PK 16 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in the expectations of our players. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect. The updated policy will always be available on this page with a revised "Last Updated" date at the top.

Continuing to use Slots PK 16 after a policy update has been communicated means you accept the revised terms. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure and data handling in line with your preferences.